Kaspersky protects any system or device from the security threats and types of various viruses. It eliminates every danger that can harm your computer or laptop with dangerous effects. But what if it starts creating a problem for you like unable to open, unable to scan or update? It needs to troubleshoot in such situation.
Let’s see how:
Download the installer
When you purchase a Kaspersky product from the online store, you receive an email. Open that email and select the link to download the installer. If in case, the link has expired, you have to download the installer from the original website of this antivirus. Download the file according to your operating system.
Reinstall the product
- Firstly, Remove the Kaspersky Total Security from the computer by clicking on Start> Control Panel> Programs> Uninstall a Program> Kaspersky (name of the application)> Yes. Then click Next button and if it is protected then you have to enter the admin password. Select license information and Data Encryption and then again click on Next. Click Remove. If computer asks you to reboot the system, click Yes.
- Double-click on the downloaded installer. Make sure your computer meets the minimum system requirement.
- Close all, running programs and make sure you don’t have any other Kaspersky product installed in the system.
- Follow the installation steps on wizard.
If you still have some problems with installation or removal, approach to our technical support to troubleshoot this problem. Kindly give a detailed description of your issue so that our executive can diagnose the actual problem related to it and then apply a proper fix to it.
Dial a toll-free Kaspersky Support Australia to avail the help from the proficient engineers. If any user finds that there is a problem while installing, activating, or renewing this program then don’t worry, just connect us to avail the appropriate solution for your problems.